All information relating to the journey home is found in the travel agency phamplet in the lobby. Here you will find departure lists with all relevant information approximately two days prior to departure. Look for your day of departure, so that you know when the bus arrives and which number it carries
Note! Hotel Check out is no later than 12.00
Sometimes we have to send a bus without a guide. Therefore, it is important that you check pick up times and bus numbers.
During your stay, you will receive SMS with bus departure times, delays and other information to the mobile phone number you registered when booking your holiday. This is free of charge.
We will send an SMS with bus pick up time and bus number between 24-48 hours before departure, to the mobile phone number you registered when booking your holiday. Should you receive no such SMS, please contact our staff. You can change this number at any time during your stay.
Empty the safety deposit. Pay any bills. Leave the room key. Put name tags on all luggage. Check that you have your ticket and a seat for the journey home. If not, please mention this when you check in. Have your ticket, passport and travel documents accessible in your hand luggage.
The airlines have tightened the control on excess weight. The maximum allowance per person is 20 kg, incl. 5 kg of hand luggage. Excess weight costs 5 euro per kilo. If you travel with Thomas Cook Airlines Scandinavia the maximum allowance per person is 30 kg, incl. 6 kg of hand luggage.